Thank you for shopping at Argan official. We want you to love your purchase. If you are not completely satisfied, we’re here to help.
1. Eligibility for Returns
You may request a return if:
The item was purchased directly from arganofficial.com
The request is made within 7 days of receiving your order.
The item is unused, unworn, unwashed, and in original condition.
All original tags, packaging, and accessories are included.
The item is not marked as Final Sale.
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items cannot be returned:
Sale or discounted items.
Customized or made-to-order items.
Gift cards.
Items damaged due to misuse or improper handling.
Worn, washed, or altered items.
A damaged item.
A defective product.
The wrong item.
Please contact us within 48 hours of delivery at: Info@arganofficial.com
Include:
Your order number.
Clear photos of the issue.
A brief description of the problem.
We will review and arrange a replacement or refund if applicable.
4. Return Process
To initiate a return:
Ship the item back to the address provided. Customers are responsible for return shipping unless the item was incorrect or defective. We recommend using a trackable shipping method, as we are not responsible for lost returns.
5. Refunds
Once we receive and inspect your return:
You will be notified via email.
Approved refunds will be processed within 5-10 business days.
Refunds will be issued to the original payment method.
Shipping charges are non-refundable
6. Exchanges
We only replace items if they are defective, damaged, or incorrect. For size exchanges (if applicable), availability is subject to stock.
7. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again.
Contact your credit card company.
Contact your bank.
If you still have not received your refund, email us at info@arganofficial.com
8. Contact Us
If you have any questions about our Return & Refund Policy, please contact us: info@arganofficial.com
